Frequently Asked Questions

   
 
1. What is this service?
 
2. How does the service work?
 
3. How soon will my money get to the recipient?
 
4. How can I ensure prompt delivery?
 
5. Can the beneficiary receive the payment in US Dollars?
 
6. Can the beneficiary receive the payment in US Dollars in cash or in an account with any bank other than UBL?
 
7. Can the beneficiary receive the payment in a foreign currency other than Pak Rupees and US Dollars for direct deposit in an account with UBL or in cash or in an account with any bank other than UBL?
 
8. What are the fees for this service?
 
9. Why is Click N Remit exchange rate different from the rate on UBL's corporate website?
 
10. What forms of payment do you accept?
 
11. What is an Internet Check?
 
12. Can I remit after 10 PM on a business day and on weekends and holidays?
 
13. Is there a limit to how much I can remit in a single transaction?
 
14. Why Social Security Number is required?
 
15. Is it safe to give Social Security Number on internet?
 
16. Will my personal information be protected?
 
17. Is my money safe?
 
18. Which bank issues the check in Pakistan?
 
19. How soon will my money get to the recipient?
 
20. Why does it take longer for a payment to be received in a recipient's account with a bank other than UBL?
 
21. What is the best time to execute a transaction?
 
22. Who delivers the money to the recipient in Pakistan?
 
23. How do I know the status of my transaction?
 
24. Does the recipient need to have an account with any specific bank?
 
25. Can I remit from my account in a bank in USA while I am outside USA?
 
26. Since I am residing outside USA, I do not have an account with any bank in USA, can I remit?
 
27. How secure is my registration and login process?
 
28. I still have additional questions about the service, whom should I contact?
  • Simple, Reliable and Secure
  • Speedy and Inexpensive
  • Completely Online - Available 24 x 7

Our Friendly Customer service specialists are standing by for your questions or support issues: